Axiom - How to Add Agent to a Queue
In order to add an agent to the queue please follow the steps below:
- Go to "Settings"
- Go to "Queues"
- Pick the queue you would like to add agent to and click on the "pencil image" on the right end of the row.
- Go to the "Agent" tab
- Drug the Agent's name you would like to add to the queue.
- Click on "Save".
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