Axiom - How to Add Agent to a Queue

Axiom - How to Add Agent to a Queue

 In order to add an agent to the queue please follow the steps below:

  1. Go to "Settings"
  2. Go to "Queues"
  3. Pick the queue you would like to add agent to  and click on the "pencil image" on the right end of the row.
  4. Go to the "Agent" tab
  5. Drug the Agent's name you would like to add to the queue. 
  6. Click on "Save".

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