Axiom - Settings IP
1. Click "Settings" to navigate to the settings page on the left-hand side of the screen. You will be able to see the settings tab only if you have admin rights. 2. Click "IP" to navigate to the IP page. 3. Click "New IP" to whitelist a new IP. 4. ...
1. At the top of the page you can see a the server time. 2. Click 'Dialpad' to bring live your dial pad. PS: This option is only available if your User/Extension is configured to make the calls via Web. 3. Click 'Dialpad' again to hide it. PS: This ...
Axiom Reports page Queues
This guide will show you how to navigate through the Reports page, Queues tab in Axiom. 1. Click "Queues" to get reporting on the queues. 2. Click here to see the missed calls. 3. Click here to see the answered calls. 4. This graph shows you the ...
Axiom My Score page
This guide will show you how to navigate the My Score page of Axiom. 1. You can navigate to 'My Score' page via the dashboard on the left hand side. 2. Here you can monitor the 'Total Calls' you made as an agent. 3. Here you can monitor the 'Answered ...
Axiom Monitor page
This guide will show you how to navigate through the Monitors page in Axiom. 1. Click "Monitor" to enter the Monitor page. 2. Click 'In Call' to filter the agents that are in a call and exclude all other agents from the monitor list. 3. Click 'Break' ...