Reports - Summary

Reports - Summary

This article will provide you more information about the Summary section in the Reports.
To do this first navigate to Reports on the left side of the menu.

1. Navigate to "Reports" to and select "Summary":

2. Click this icon to choose the dates of the report:

3. Select a date from the drop down menu:

4. Click "search" to get the report for the preset dates:

5. Click "download icon" to open a download drop menu. Your options are Download as, Save as, Annotate and Print:

6. Click "Download as ..." to get the report in a PNG, JPG, SVG or PDF:

7. Click "Save as ..." to get the report in CSV, XLSX or JSON file:

8. Select "Answered" to filter the report for only answered calls:

9. Select "No Answer" to filter the report for not answered calls:

10. By clicking one of the two options again you will disable the filter:


    • Related Articles

    • Call Summary

      Under the Reports you will find the Call Summary of the total usage of the account. You can see the total volume of minutes and cost of both incoming and outgoing calls: Here you can also search by time period as well as export a summary of the data:
    • Reports - Scheduled reports

      This article will provide you more information about the Scheduled reeports in the Reports section To do this first navigate to Reports on the left side of the menu. 1. Click "Scheduled Reports" to open the Scheduled reports tab: 2. Navigate to the ...
    • Reports - Queues

      This article will provide you more information about the Queues section in the Reports. To do this first navigate to Reports on the left side of the menu. 1. Access queue reporting by clicking on "Queues": 2. View missed calls by clicking at this ...
    • Statistics and Reports - Calls

      This article will provide you an overview of the Calls report and it's functionality: 1. Navigate to the Reports calls tab by clicking on "Calls": 2. Select the KPIs you want to include in your report by clicking on "Status" Note that you can choose ...
    • Reports - Calls Tab

      This article will provide you more information about the Calls section in the Reports. The Calls report allows you to review all calls made via the Axiom as well as listen to the call recordings. To do this first navigate to Reports on the left side ...