Reports - Queues

This article will provide you more information about the Queues section in the Reports.

To do this first navigate to Reports on the left side of the menu.

1. Access queue reporting by clicking on "Queues":

2. View missed calls by clicking at this part:

3. Explore answered calls by clicking here:

4. The following graph provides insights into the answered calls:

5. The subsequent graph offers insights into the missed calls:

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