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How to create an Announcement
To set and create an Announcement, please follow the steps below: 1. Navigate to the Voice section under Settings and then click on the Announcements section: 2. Create a new Announcement by clicking on the "Create new" button: 3. Modify the name of ...
General Settings
This article will provide you with an overview of the General Settings of Axiom: You will be able to see the settings tab only if you have admin rights. 1. Navigate to the Settings option in the left-hand menu to access configuration settings: 2. ...
Settings - IVR
In order to create and setup an IVR please follow the steps below: NOTE: You will be able to see the settings tab only if you have admin rights. 1. Click "Settings" to navigate to the settings page on the left-hand side of the screen: 2. Click "IVR" ...
Softphone Settings
In order to access the softphone settings, simply click on the "Menu" button, represented by three horizontal stripes, located in the top right corner of your softphone interface. From the dropdown menu that appears, select the "Settings" option to ...
Settings - Organization
This article will provide you more details and information regarding the Organization settings section for Matrix: General 1. Navigate to the Settings tab on the left-hand side and click on General: 2. On this page, you can select the Time Zone for ...