Axiom Settings Permissions
2. Click "Permissions" to navigate to the permissions page.
3. Click the "Search" field to search for a custom created role.
4. Click "edit profile" to edit an already created custom profile.
5. Click "duplicate profile" if you would like to duplicate a profile.
6. Click "delete" to delete a custom created profile.
7. Click "Add profile" to create a new custom profile.
8. Click the "Name *" field to type the name of your custom profile. Example 'Assistant Manager'.
9. Click "Select Role" to select one of the existing profiles such as Agent, Manager and Admin. After this you will be able to alter the permissions of those roles.
10. Select one of the existent roles.
11. Here you can change the general settings. By un-clicking a tick you disable this function for this specific role. You can disable Alerts, Spy, Whisper and Barge options, Personal Settings access, etc.
12. Here you can change the Monitor tab functions. By un-clicking a tick you disable this function for this specific role. Such as Logout, Sip Logout, etc.
13. Here you can change the Settings tab functions. By un-clicking a tick you disable this function for this specific role. You can disable the deletion of users, extensions, etc.
14. Here you can change the Queue tab funtions. By un-clicking a tick you disable this function for this specific role. You can alter the permissions for the role to check the queues details and queues details export.
15. Here you can change the role accessibility to the Reports tab. By un-clicking a tick you disable this function for this specific role. Such as the role ability to get reports on the user activity, phone numbers, etc.
16. Here you can change the role accessibility to the Group tab. By un-clicking a tick you disable this function for this specific role. You can change the create groups, edit groups and delete groups permissions.
17. Here you can change the role permissions in the My Score tab. By un-clicking a tick you disable this function for this specific role. Example: change the permissions to listen to own calls, callback action, etc.
18. Here you can change the role permissions for the Dail Pad. By un-clicking a tick you disable this function for this specific role. Example: You can change the permission for this role to manually dial, transfer calls, etc.
19. Here you can change the role permissions for the Dashboard. By un-clicking the tick you disable the dashboard.
20. By entering a specific number in this field it will show only this amount of digits for this role.
21. Click "Save" to save this profile.
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