How to Create and Manage Campaign Scripts

Campaign Scripts help agents follow a consistent conversation during outbound calls.

💡Useful Tip: Scripts can be reused across multiple campaigns.

📌 Note: Admin permissions are required to create and manage campaign scripts.

Step-by-step: How to Create a Script

1. Go to Settings → Campaigns → Scripts and click + Add Script.
   

2. Choose a name for your script and fill in the content.

💡Useful Tip: Alternatively, you can generate the script using AI by entering a short prompt.

Scripts can be assigned to any campaign from the Scripts tab during campaign creation or editing.

Manage Scripts

Admins can edit scrips directly when assigning it to a campaign, or by clicking on the scripts row in Settings → Campaigns → Scripts.

You can also view the campaign the script is attached to under the Campaigns column.

Done 🎯

You’re ready to create reusable campaign scripts and keep every conversation consistent.