How to Monitor Campaign Activities

Managers and Admins can monitor all outbound campaigns from a centralized dashboard.

To access it, go to Campaigns → Campaigns.

Campaign Dashboard

The dashboard displays:

• Total campaigns

• Campaign status

• Total leads

• Assigned agents

• Campaign progress

Campaign Details

Each campaign displays:

• Status

• Assigned agents

• Total leads

• Leads in progress

• Leads waiting

• Campaign tags

• Progress

Campaign Visibility

Campaign activity is also available in two spaces: Monitor and Calls Reports. 

The Call Method column in the Monitor helps you identify between Manual Calls and Campaign Calls.

In the Calls Reports Campaign calls include:

• Campaign Call indicator

• Campaign Name

Done 🎯

You are now a pro in monitoring campaign performance in the Squaretalk Platform.