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Agents View - Dashboard
This article will give you an overview of the dashboard from an Agents point of view as well as functionality: 1. Upon logging in you will be prompted to choose your Campaign: 2. After choosing your Campaign you will be presented with your dashboard ...
Dashboard Overview
This article will show you the general overview of the Axiom Dashboard and it's features: 1. The server time is displayed at the top of the page: 2. Bring up your dial pad by clicking 'Dialpad.' Note: This option is available only if your ...
Reset Agent Password
To reset an agents password please follow the steps below: 1. Click on "Users" from the menu on the left: 2. Click on the user you wish to reset the password for: 3. Click on "Edit" so you can make changes to the agents details: 4. Click on the ...
How to Add or Remove an Agent from a Queue
In order to add or remove agent(s) to the queue, please follow the steps below: 1. Click on "Settings" and the on "Queues": 2. Click the on the right of the Queue you want to add or remove the agents to from: 3. In the new window that pops up head ...
Billing Portal Overview
The billing portal allows you to manage your Squaretalk products, subscriptions, check your rates, invoices and payments. To access the billing portal please visit: https://portal.squaretalk.com/login Please note: Your access credentials will be ...