Statistics and Reports - Calls
This article will provide you an overview of the Calls report and it's functionality:
1. Navigate to the Reports calls tab by clicking on "Calls":
2. Select the KPIs you want to include in your report by clicking on "Status" Note that you can choose multiple options:
3. Apply campaign filters by clicking on the "Filters by" field:
4. Define the time frame of your report by clicking on the "Date" field:
5. Search for specific calls, users, or other elements by using the "Search anything..." field:
6. Download, copy, or print your report by clicking on the designated options:
7. Monitor the chosen KPIs in this section:
8. Click on "Show Logs" to display logs specific to the chosen call:
9. Review and apply different filters to the logs, and download, copy, or print the specific log as needed:
1. Navigate to the Reports calls tab by clicking on "Calls":
2. Select the KPIs you want to include in your report by clicking on "Status" Note that you can choose multiple options:
3. Apply campaign filters by clicking on the "Filters by" field:
4. Define the time frame of your report by clicking on the "Date" field:
5. Search for specific calls, users, or other elements by using the "Search anything..." field:
6. Download, copy, or print your report by clicking on the designated options:
7. Monitor the chosen KPIs in this section:
8. Click on "Show Logs" to display logs specific to the chosen call:
9. Review and apply different filters to the logs, and download, copy, or print the specific log as needed:
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