Microphone permissions in browser

When using the WEB Phone in either Axiom or Matrix, you have to have your microphone allowed in the browser.

1. Click on the site information icon on the top left:

2. Click on the Microphone setting to enable it:

3. After which it should be enabled like this:

4. Finally "Reload" the page when prompted:

• Related Articles

• Allow browser pop-ups

  Sometimes you may require to have pop-ups allowed in order to complete certain actions, such as payments. 1. Open Google Chrome and click on the 3 dots on the top right and select "Settings": 2. Click on "Privacy and security" and then "Site setting" ...

• Settings - Permissions

  This article will provide you with an overview of the Permission section, functionality as well as how to create a custom one: You will be able to see the settings tab only if you have admin rights. 1. Click Settings to navigate to the settings page ...

• Settings - Organization

  This article will provide you more details and information regarding the Organization settings section for Matrix: General 1. Navigate to the Settings tab on the left-hand side and click on General: 2. On this page, you can select the Time Zone for ...

• Settings - IP/Whitelist IP

  This article will show you an overview of the IP Settings of Axiom as well as how to whitelist an IP: You will be able to see the settings tab only if you have admin rights 1. Click "Settings" to navigate to the settings page on the left-hand side of ...

• Dashboard

  This article will navigate you through the available options of the dashboard. 1. Click "Dashboard" to navigate to the dashboard on the left-hand side. NOTE: You can navigate to the dashboard menu only if you have Admin or Manager permissions: 2. ...