Payments and Payment Methods

You can find the payment section and payment methods under the Billing menu:

From the Payment section you can choose between the different payment methods as well as top up your account with them:

Under the Threshold section you can set an automated top up once your account reaches a minimum balance threshold:

For this you just need to activate the Auto Payment button, set the Threshold Amount and the Top Up Amount. When this is set up the system will automatically deduct this amount from your preferred payment method and top up your account:

In the Manage payment methods sub menu you can set your primary and backup payment methods:

As well as adding a backup payment method which will assure your Squaretalk services will keep running even if your primary method fails:

You can also transfer funds between accounts if you have multiple by selecting "Transfer funds" from the Payment section:

Next select your from and to account from the drop down options:

Enter the amount and select the currency after which click "Submit" to complete the transfer:

• Related Articles

• Recurring Payments

  Under the Recurring Payments section you will be able to see all your subscriptions for each respective product you currently have active as well as your "Next Invoice Date" and "Billing Frequency":

• How to use the Spam Checker

  To use the Spam Checker you must first activate it, for information regarding the activation and if you have any issues please get in touch with your Account Manager. Please note the spam checker is an additional cost. 1. After logging in to the ...

• How to Add or Remove Agents from a Queue

  How to Add or Remove Agents from a Queue Queues in the Squaretalk Platform allow you to distribute inbound calls across multiple agents. To keep queues working efficiently, managers and admins can easily add or remove agents at any time. This guide ...

• Starter Toolkit: Your Top Bar Essentials in Squaretalk

  Starter Toolkit: Your Top Bar Essentials in Squaretalk Before you start making calls, handling chats, or managing your team, it’s worth getting familiar with your Top Bar. It’s always visible and gives you quick access to the tools you’ll use every ...

• How to Add or Remove an Agent from a Queue

  In order to add or remove agent(s) to the queue, please follow the steps below: 1. Click on "Settings" and the on "Queues": 2. Click the on the right of the Queue you want to add or remove the agents to from: 3. In the new window that pops up head ...