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Dashboard Overview
This article will show you the general overview of the Axiom Dashboard and it's features: 1. The server time is displayed at the top of the page: 2. Bring up your dial pad by clicking 'Dialpad.' Note: This option is available only if your ...
Voicemail
This article will show you how to access your Voice messages: 1. First navigate to the Axiom Dashboard: 2. Click on the Voice Mail icon on the top right: 3. From here you will be able to see any voice message you may have:
Billing Portal Overview
The billing portal allows you to manage your Squaretalk products, subscriptions, check your rates, invoices and payments. To access the billing portal please visit: https://portal.squaretalk.com/login Please note: Your access credentials will be ...
Queues
This article will provide you more information about the Queues section and functionality: 1. Navigate to the Queues page by clicking on 'Queues': 2. Here you can monitor the 'Total calls' across all your queues: 3. Here you can monitor how many of ...
Agents View - Dashboard
This article will give you an overview of the dashboard from an Agents point of view: 1. You can keep track of total calls from this field: 2. Monitor the duration of your calls here: 3. Track your break intervals using this feature: 4. Check the ...