Softphone Settings
In order to access the softphone settings, simply click on the "Menu" button, represented by three horizontal stripes, located in the top right corner of your softphone interface. From the dropdown menu that appears, select the "Settings" option to configure and customize your softphone preferences:
In the image below you can see some of the main "Settings" you can manage according to your preferences:
Single call mode - Checking the box will put your softphone in a "single call mode", you will have only the main softphone window showingRing Volume - Control the ringing volume to your liking
Device preferences - Choose the device you would like to use during your work with the softphone (Headset; Speakers; Default)
Once you've adjusted your settings, click on the "Save" button.
To show the call details window during a call ensure that "Single call mode" is unticked from the settings:
After which you will see the additional call details window shown when making calls:
Video guide: