Switch Extension Type

Switch Extension Type

This article will provide the steps on how to switch an Extension type from SIP to WEB or vise versa:

1. Navigate to Settings and then Extensions:
2. Click on the edit button next to the respective Extension you would like to change:
3. In the new window that pops up, change the Type of extension from Softphone and ip phone to WEB and click Save:

    • Related Articles

    • How to Switch an Extension Type

      How to Switch an Extension Type Squaretalk allows you to change how an extension connects to the system at any time. Changing the extension type does not remove the user’s history or settings. Step-by-Step: Switch Extension Type Go to Settings → ...
    • How to Use the Webphone Efficiently

      How to Use the Webphone Efficiently? The Webphone is a browser-based phone built directly into the Squaretalk Platform. If you are using a WEB Extension, it lets you make, receive, and manage calls without leaving the platform — and it stays flexible ...
    • Phone Numbers Report

      Phone Numbers Report The Phone Numbers Report in the Squaretalk Platform helps you track and analyze all call activity per phone number. This report is useful for supervisors, admins, and operations teams who want to monitor: call volume per number ...
    • How to add a new extension

      Setting up a Voicemail to an Extension and Queue: Voicemail setup (Ext & Queues) 1. To create a new extension navigate to the Settings section: 2. Next navigate to the Extension section and click on New extension: 3. From the new window that will ...
    • Phone Numbers Page Overview

      Phone Numbers Page Overview The Phone Numbers page is where you can find and manage all your business phone numbers in the Squaretalk Platform. From here, you can see which numbers are configured, how calls are routed, and which numbers are used for ...