Whitelist IP

Whitelist IP

This article will provide you more details and information regarding how to whitelist an IP in Matrix:

1. Navigate to the Settings section and then Security tab:
2. Next click on "Create" under the IP List section:

3. Next input your IP you wish to whitelist and a description, click Save to whitelist the IP. Alternatively you can also whitelist a Country wide IP from the "Add country" section from the same window:


To remove an IP from the list, click on the action button next to it and select Delete:

Additionally from the "Security Log" section you can see who has added/removed IP's and made changes:

Lastly from the "Failed Login Attempts" section you can also see who has failed to login and from where:


    • Related Articles

    • Settings - IP/Whitelist IP

      This article will show you an overview of the IP Settings of Axiom as well as how to whitelist an IP: NOTE: You will be able to see the settings tab only if you have admin rights. Additional Information: Every user must have their IP whitelisted in ...

    • Settings - Customization

      This article will provide you an overview of the Customization settings of Matrix: Custom Fields 1. To create and manage Custom Fields, navigate to the Matrix settings by selecting "Settings" on the left-hand side of the menu: 2. Access the custom ...

    • Leads

      This article will provide you an overview of the Leads section and it's functionality: 1. Navigate to the leads tab by clicking "Leads" on the left-hand side: 2. Use the "Search" field to locate specific information such as phone numbers, names, or ...

    • Settings - Integrations

      This article will provide you an overview of the Integrations within Matrix: 1. Click "Settings" and then "Integrations & Apps": 2 Here you can see some of the products which we integrated with Matrix, you can also use the "Search" option to look for ...

    • Managing Extensions/User Subscriptions

      In order to manager your extensions/user subscriptions navigate to the Dashboard of the billing portal and click on the respective product you would like to do this for (Axiom or Matrix): Once you've selected the Product click on the "Manage ...