Billing Portal
How to Cancel/Delete DID's
To delete DID's (you can delete multiple DID's in a single request) please follow the following steps: First navigate to the Billing Portal: https://portal.squaretalk.com/login and log in with your credentials. Then navigate to the Dashboard and ...
How to Reset and Change Your Password
To reset your billing portal password please follow the steps below: 1. Navigate to the login page: https://portal.squaretalk.com/login and click on the "Forgot password?": 2. Enter your email address that you use to login to the Billing Portal with ...
How to use the Spam Checker
To use the Spam Checker you must first activate it, for information regarding the activation and if you have any issues please get in touch with your Account Manager. Please note the spam checker is an additional cost. 1. After logging in to the ...
API
If you would like to use the API of the Billing Portal, simply navigate to the API section where you will find the necessary information:
Email Notifications
Should you wish to change your email for email notifications or add additional ones navigate to the Notifications section: From here you can also manage notifications for renewal of recurring invoices, low balance and DID renewals:
Rates
In the Rates section is where you can find all the rates per country for all outbound calls. You can also search for a destination in the search bar above the table:
Balance Report
The Balance Report section provides you with all the necessary details about your past account deductions and their reference:
Call Records
The Call Records section allows you to review every separate calls cost, rate and all other associated details. You can also specify a "date from" and "date to" to search for a specific time period/date.
Call Summary
Under the Reports you will find the Call Summary of the total usage of the account. You can see the total volume of minutes and cost of both incoming and outgoing calls: Here you can also search by time period as well as export a summary of the data:
Recurring Payments
Under the Recurring Payments section you will be able to see all your subscriptions for each respective product you currently have active as well as your "Next Invoice Date" and "Billing Frequency":
Invoices
In order to access your invoices navigate to the Invoices menu under the Billing section: You can download and view the the corresponding invoice or receipt by clicking on the "View" button next to each invoice:
Payments and Payment Methods
You can find the payment section and payment methods under the Billing menu: From the Payment section you can choose between the different payment methods as well as top up your account with them: Under the Threshold section you can set an automated ...
Managing Extensions/User Subscriptions
In order to manager your extensions/user subscriptions navigate to the Dashboard of the billing portal and click on the respective product you would like to do this for (Axiom or Matrix): Once you've selected the Product click on the "Manage ...
Billing Portal Overview
The billing portal allows you to manage your Squaretalk products, subscriptions, check your rates, invoices and payments. To access the billing portal please visit: https://portal.squaretalk.com/login Please note: Your access credentials will be ...
How to Replace DID's
To replace DID's (you can replace multiple DID's in a single request) please follow the following steps: First navigate to the Billing Portal: https://portal.squaretalk.com/login and log in with your credentials. Then navigate to the Dashboard and ...
How to Order New DID's
To order new DID's (you can order multiple DID's in a single order) please follow the following steps: First navigate to the Billing Portal: https://portal.squaretalk.com/login and log in with your credentials. Then navigate to the Dashboard and ...