Clock Synchronization

Clock Synchronization

If you are being logged out of the Dashboard upon trying to log in each time this may be due to your clock being out of sync or incorrect.
This article will show you how to set the automatic synchronization of the Windows clock. This may not always be the reason why you may not be able to log into the Dashboard, first and always ensure you have your IP whitelisted: Settings - IP/Whitelist IP

1. Right click on your clock on the bottom right of your screen in the taskbar:
2. Select "Adjust date and time":
3. Ensure that "Set time zone automatically" is set to "On":

    • Related Articles

    • How to Create and Manage Time Conditions

      How to Create and Manage Time Conditions The Time Conditions check the current date and time and route calls based on your preferences. Step-by-Step: Create a New Time Condition Go to Settings → Voice → Time Conditions and click “+ Add Time ...
    • Settings - Time Condition

      The Time Condition function allows you to set specific destinations during specific times, for example: working hours and setting up a Voice Mail if callers reach you out of your working hours. 1. Navigate to the settings page by clicking "Settings" ...
    • How to Set a Specific Server Cleanup Time

      How to Set a Specific Server Cleanup Time The Server Cleanup Time directly impacts how real-time data is refreshed in the Monitor page. At the configured time, the system performs a daily reset process that ensures Monitor statistics reflect ...
    • How to change the Disposition Time

      In order to change the Disposition Time for the Disposition window please follow the steps below: 1. Navigate to Settings and then Roles & Permissions under the Organization section: 2. Click the edit button next to the respective profile you would ...
    • How to Set the Timezone

      How to Set the Timezone The Default Timezone ensures that all system timestamps reflect the correct time for your organization. This setting affects: Call logs WhatsApp messages Performance reports Scheduled reports Automated system tasks Setting the ...