Clock Synchronization

Clock Synchronization

If you are being logged out of the Dashboard upon trying to log in each time this may be due to your clock being out of sync or incorrect.
This article will show you how to set the automatic synchronization of the Windows clock. This may not always be the reason why you may not be able to log into the Dashboard, first and always ensure you have your IP whitelisted: Settings - IP/Whitelist IP

1. Right click on your clock on the bottom right of your screen in the taskbar:
2. Select "Adjust date and time":
3. Ensure that "Set time zone automatically" is set to "On":

    • Related Articles

    • Settings - Time Condition

      The Time Condition function allows you to set specific destinations during specific times, for example: working hours and setting up a Voice Mail if callers reach you out of your working hours. 1. Navigate to the settings page by clicking "Settings" ...
    • Voicemail setup (Ext & Queues)

      1. To set up a voicemail and enable it for an extension, navigate to the Settings section: 2. Then to the Extensions section: 3. Click on the next to the desired extension to edit it: 4. Navigate to the Voice Mail section and enable the option: 5. ...
    • Settings - IVR

      In order to create and setup an IVR please follow the steps below: NOTE: You will be able to see the settings tab only if you have admin rights. 1. Click "Settings" to navigate to the settings page on the left-hand side of the screen: 2. Click "IVR" ...
    • Dashboard Overview

      This article will show you the general overview of the Axiom Dashboard and it's features: 1. The server time is displayed at the top of the page: 2. Bring up your dial pad by clicking 'Dialpad.' Note: This option is available only if your ...
    • How to Set up a Directory of Users

      To set the "Directory of Users" option in your Softphone, please follow the steps below: Copy the link and modify it to fit your needs as shown in step one: https://<servername>.squaretalk.com/Integration/softphone_api.php?ext=<extensionnumber> ...