How to Listen to Voicemail Messages Using Feature Codes

How to Listen to Voicemail Messages Using Feature Codes

How to Listen to Voicemail Messages Using Feature Codes

If you are using a SIP-connected device (Softphone), you can access the voicemails using Feature Codes.

Dial: *97 to check your own voicemail

  • The system automatically detects your extension.

  • You will be prompted to enter your numeric voicemail password.

  • You can then listen to your messages.

Dial: *98 to Check Another Extension’s Voicemail (for Admins/Managers)

  • Enter the specific Extension Number you want to access.

  • Enter that extension’s numeric voicemail password.

  • You can then listen to messages in that mailbox.

📌 Important: Accessing voicemail using feature codes (*97 / *98) is not supported on the browser-based Web Dialer. If you are using Web calling, rely on the Email delivery method to access voicemails.

📌 To learn more details on where to find the Voicemail Password, see: How to Set Up Voicemails.

Done 🎯


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