Squaretalk Softphone - How to Add Extension to the Softphone
1. Go to "Add Account..." from the settings button
2. Add the domain, the number of the extension you want to register and the password of your extension.
(Keep in mind that the domain should be followed by ":5744" to specify the port that we are using)
Optional: Put checkmarks on "Allow IP Rewrite", "ICE" and "Disable Session Timers" to optimize the extension's connection.
Squaretalk Softphone - How to Set up a Directory of Users
To set the "Directory of Users" option in you Softphone, follow the instructions below: Copy the link and modify it to fit your needs as shown in step one: https://<servername>.squaretalk.com/Integration/softphone_api.php?ext=<extensionnumber> (Where ...
Squaretalk Softphone Settings
In order to access the softphone settings, simply click on the "Menu" button, represented by three horizontal stripes, located in the top right corner of your softphone interface. From the dropdown menu that appears, select the "Settings" option to ...
Axiom - How to Add a New Group
In order to add a new “Group” please follow the steps below: Go to “Settings” Click on “Groups” Click on “Add new Group” Write the Group name and description Click on the “Save” button.
Axiom - How to Add Agent to a Queue
In order to add an agent to the queue please follow the steps below: Go to "Settings" Go to "Queues" Pick the queue you would like to add agent to and click on the "pencil image" on the right end of the row. Go to the "Agent" tab Drug the Agent's ...
Axiom - How to Change extension’s password
In order to change your extension’s password: 1. Go to "Settings" 2. Click on "Extensions" 3. Pick the extension you would like to change the password for and click on the "pencil image" on the right end of the row. 4. On the right side of the ...