1. Go to "Add Account..." from the settings button
2. Add the domain, the number of the extension you want to register and the password of your extension. (Keep in mind that the domain should be followed by ":5744" to specify the port that we are using) Example: domain.squaretalk.com:5744
In order to switch your agents to use SIP (Softphone) please follow the steps below: 1. Navigate to the Users section and click on the action button next to the respective user you would like to use SIP and select Edit: 2. In the next window click ...
Setting up a Voicemail to an Extension and Queue: Voicemail setup (Ext & Queues) 1. To create a new extension navigate to the Settings section: 2. Next navigate to the Extension section and click on New extension: 3. From the new window that will ...
This article will provide the steps on how to switch an Extension type from SIP to WEB or vise versa: 1. Navigate to Settings and then Extensions: 2. Click on the edit button next to the respective Extension you would like to change: 3. In the new ...
In order to access the softphone settings, simply click on the "Menu" button, represented by three horizontal stripes, located in the top right corner of your softphone interface. From the dropdown menu that appears, select the "Settings" option to ...
This guide will show you how to install the ZoiPer Softphone (Third-Party) Please Note: Zoiper is Third-Party. Also keep in mind that our assistance in troubleshooting it is entirely on a best effort. 1. To download Zoiper visit the official download ...