1. Go to "Add Account..." from the settings button
2. Add the domain, the number of the extension you want to register and the password of your extension. (Keep in mind that the domain should be followed by ":5744" to specify the port that we are using) Example: domain.squaretalk.com:5744
In order to switch your agents to use SIP (Softphone) please follow the steps below: 1. Navigate to the Users section and click on the action button next to the respective user you would like to use SIP and select Edit: 2. In the next window click ...
How to Connect a SIP/TLS Extension to the Softphone A SIP/TLS extension allows users to connect to the Squaretalk Platform using a secure SIP connection. This guide explains how to configure a SIP/TLS extension and connect it to a softphone. What Is ...
How to Create a User To give someone access to the Squaretalk Platform, you need to create a User profile. Each user is automatically assigned an Extension during setup, so you no longer need to create extensions separately. This guide explains how ...
Setting up a Voicemail to an Extension and Queue: Voicemail setup (Ext & Queues) 1. To create a new extension navigate to the Settings section: 2. Next navigate to the Extension section and click on New extension: 3. From the new window that will ...
In order to access the softphone settings, simply click on the "Menu" button, represented by three horizontal stripes, located in the top right corner of your softphone interface. From the dropdown menu that appears, select the "Settings" option to ...