How to Add an Extension to the Softphone

How to Add an Extension to the Softphone

1. Go to "Add Account..." from the settings button

2. Add the domain, the number of the extension you want to register and the password of your extension.
(Keep in mind that the domain should be followed by ":5744" to specify the port that we are using)
Example: domain.squaretalk.com:5744
Optional: Put checkmarks on "Allow IP Rewrite", "ICE" and "Disable Session Timers" to optimize the extension's connection.




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