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Messaging Report
Messaging Report The Messaging Report in the Squaretalk Platform helps you review and analyze all messaging activity across your organization. It is designed for managers and admins who want visibility into: chat performance and workload user ...
Users Report
Users Report The Users Report in Squaretalk helps managers and admins review agent activity in one place. It allows you to track: all calls made or received by each user status usage (Available, Break, Offline, etc.) chat history and messaging ...
How to Create & Export a Custom Users Report
How to Create & Export a Custom Users Report The Users Report allows admins to export customized activity reports based on selected columns, filters, and date ranges. You can quickly export the current report view or create reusable custom report ...
Queues Report
Queues Report The Queues Report in the Squaretalk Platform helps you track call activity and performance for each queue in your system. It is designed for supervisors and admins who want to monitor: queue call volume answered vs missed calls agent ...
How to Schedule a Report
How to Schedule a Report Squaretalk allows you to schedule reports so they’re generated and delivered automatically, no manual exporting needed. This guide explains how to schedule a report step by step. You can schedule any type of reports in the ...