Contacts Tab: Overview and Key Features
Contacts Tab: Overview and Key Features
The Contacts tab in Squaretalk helps you store and manage customer and internal contact details in one place.
What Can You Do in the Contacts Tab?
From the Contacts tab, you can:
Search for contacts by name or number
View contact details instantly
Use Click-to-Call to start a call quickly
Start a chat with an external contact with Click-to-Message
Organize contacts using Tags
Upload or create contacts
Using Tags to Organize Contacts
Tags help you group contacts into categories, for example:
VIP Customers
Sales Leads
Support Clients
Regions or countries
Campaign lists
Tags make filtering and searching much easier and are used to assign a specific group of contacts to your Dialer campaign at once.