How to create an Announcement

To set and create an Announcement, please follow the steps below:

1. Navigate to the Voice section under Settings and then click on the Announcements section:

2. Create a new Announcement by clicking on the "Create new" button:

3. Modify the name of the Announcement by clicking on the "Name *" field:

4. Choose a recording by clicking on the "Recording" tab:

Click on "Upload custom audio file" to upload your own recording for the announcement.

Recording File requirements:

Bit: 16bit

Audio frequency: 8000Hz

Audio channels: Mono

Type: Wav

5. Select the desired destination for the recording by clicking on "Destination" and click "Create":

This is where/during when the Announcement will be played

If you do not see the option on the right of the respective Announcements to delete it, it means it's that it's attached to a route or queue currently.

You can see which under the "Related to" column.

You will be able to remove it only after disassociating it from the route it was apart of.

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